Delinquent Consumer Debt

Consumer debt recovery is a strictly regulated and governed industry. The standards of the federal Fair Debt Collection Practices Act and Fair Credit Reporting Act provide specific protection and remedy to the consumer.

Each consumer file placed with our office is referred to a Recovery Specialist, who will attempt to recover the funds via a combination of telephone contact and mailings, in accordance with applicable laws. Our philosophy is to give our recovery specialists ownership and accountability on each file as well as allow debtors to build trust and understanding with the collector handling his or her file.

Landry & Jacobs, LLC is a subscriber and data furnisher to Equifax, the largest credit reporting agency in the United States. By utilizing electronic data submission in METRO 2 format, which is integrated with our internal collection management software, consumer credit profiles are updated accurately and will reflect unpaid balances owed on collection files referred to our office. In this format, any credit report containing a debt owed to Landry & Jacobs will list the amount owed, the date placed, as well as the original creditor. The credit report will also provide contact information to our offices to discuss the debt.

Should circumstances warrant, legal referral will be considered on consumer accounts. The primary factors in this process are balance owed, locality of debtor and most importantly, the likelihood of recovery once judgement is rendered. Legal action will not commence without signed permission from our client on a case by case basis. Our recovery department will only recommend legal action if all other avenues have been exhausted. The unwillingness to pay, as opposed to the inability is generally our gold standard in making this decision. If our client agrees with our agency’s recommendation for legal referral, the file will be forwarded to a networked collection attorney in the appropriate jurisdiction.